Cancel/ Change Order

Order Adjustment & Address Verification Policy – Paivilee

At Paivilee, operated by ALLEON BUCCIANTINI FUNY LLC, we believe that a seamless shopping experience begins the moment you place an order. Mistakes can happen, and details may need to be updated shortly after checkout.
This policy explains how adjustments work, what timelines apply, and why accuracy is crucial.

The 4-Hour Adjustment Window

Paivilee provides customers a 4-hour window from the time an order is placed to request:

• Cancellations

• Product changes

• Quantity updates

• Size or color adjustments

• Corrections to personal details

Because fulfillment begins quickly after checkout, this 4-hour period is the only window in which changes can be made.

How to Request a Cancellation or Modification

If you need to make an adjustment within the 4-hour window, contact us using one of the following:

• The Contact Us page

• A support ticket

• Email: support@paivilee.com

For faster assistance, include:

• Full name

• Order number

• Details of the requested change

Our support team reviews adjustment requests as quickly as possible.

Important Notice About Late Requests

After the 4-hour window has passed, adjustments cannot be made.

At that point, your order may already be:

• In processing

• Being packaged

• Handed to the carrier

Even small changes cannot be accommodated after this stage.

Customers should review their order details immediately after purchase to prevent issues.

Address Accuracy Requirements

Customers must provide a complete and accurate delivery address at checkout, including:

• Street number + street name

• Apartment or suite number

• City, state, ZIP code

Even minor errors can cause:

• Delivery failures

• Misrouting

• Return-to-sender events

Accurate address information ensures smooth delivery.

Address-Related Delivery Issues

If delivery fails due to an incorrect or incomplete address submitted by the customer:

• Paivilee is not responsible for lost, delayed, or returned packages

• Customers assume full responsibility for resulting delays or losses

• Paivilee cannot guarantee refunds or free reshipments caused by address errors

Once a package leaves our facility, carriers control the delivery process.

Why These Policies Exist

Paivilee prioritizes speed and accuracy.

• The 4-hour window ensures adjustments can be made without disrupting our fulfillment workflow

• Address accuracy is essential because carriers rely on precise customer-provided information

• A single missing apartment number or mistyped ZIP code can prevent delivery

Confirming your order details at checkout ensures a smoother overall experience.

Customer Support

If you need clarification, suspect an error, or have questions about your order, our team is here to help.

Contact us anytime at support@paivilee.com.

Paivilee Business Information

Address: 1333 W Ardmore Ave #1, Chicago, IL 60660, United States
Email: support@paivilee.com
Business Days: Monday – Saturday
Hours: 8:00 AM – 7:00 PM (EST)

Paivilee is committed to delivering every order with accuracy, care, and efficiency.
Thank you for choosing us, and please reach out anytime you need assistance.