Shipping & Delivery

Shipping & Processing Information – Paivilee

At Paivilee, operated by ALLEON BUCCIANTINI FUNY LLC, we are dedicated to providing a dependable, timely, and transparent shipping experience for all U.S. customers.
By placing an order, you acknowledge and agree to the information outlined below.

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Processing Time

Once payment is completed, your order immediately enters our fulfillment queue.

Processing typically takes 1 business day, during which we:

• Verify order details

• Conduct quality checks

• Package your item

• Prepare it for shipment

After your order ships, you will receive a tracking number via email.
If it does not arrive, check your spam folder or contact support@paivilee.com.

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Transit Time and Shipping Cost

Paivilee uses a clear and simple domestic shipping structure:

• Handling Time: 1 business day

• Transit Time: 2–5 business days

• Shipping Cost: $6.99 flat rate

The flat rate applies to all orders regardless of quantity or weight.

Transit time begins when the carrier scans the package.
While we cannot control carrier delays, we always choose the fastest and most reliable available service.

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Where We Ship

Paivilee ships to all 50 U.S. states, including Alaska and Hawaii.

Delivery time may vary for rural or remote areas.

At this time, international shipping is not available.

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Carriers We Work With

We partner with major national carriers:

• UPS

• FedEx

• USPS

The assigned carrier depends on destination, volume, and delivery speed.
All orders come with tracking.

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Tracking Your Order

After receiving your tracking number, you may track your package at any time.

Tracking may take several hours to update—especially on weekends or peak seasons.

If tracking does not update within 48 hours, contact us for assistance.

If your order is marked Delivered but you can’t find it:

• Check with neighbors

• Check shared mailrooms or building offices

• Wait a few hours (carriers sometimes pre-scan deliveries)

If after 24 hours it has not appeared, contact our support team.

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Shipping Delays

While we aim to meet all estimated delivery windows, delays may occur due to:

• Weather conditions

• Carrier backlogs

• Holidays

• Operational disruptions

Estimated delivery dates are not guaranteed.
Our support team remains available to assist with delay-related concerns.

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Incorrect or Incomplete Addresses

Customers are fully responsible for providing accurate shipping information at checkout, including:

• Apartment/unit numbers

• Building names

• Gate codes or delivery instructions

If a package is undeliverable due to incorrect or incomplete information, Paivilee cannot guarantee refunds or free reshipments.

Customers assume responsibility for delays, losses, or return-to-sender events caused by address errors.

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Damaged or Lost Packages

If your package is damaged or never arrives, contact us immediately.

We may request photos or details to investigate.
Paivilee will work with the carrier to determine the best resolution.

If the carrier confirms loss or damage, we will assist with issuing a replacement or refund.

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Additional Delivery Notes

Delivery expectations may shift during:

• Holidays

• Promotions

• Severe weather

• High carrier volume

While these circumstances are outside our control, our team is always available to help.

Customers are responsible for tracking their orders and retrieving packages promptly once delivered.

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Contact Information

If you have questions or need assistance:

Address: 1333 W Ardmore Ave #1, Chicago, IL 60660, United States
Email: support@paivilee.com
Business Days: Monday – Saturday
Hours: 8:00 AM – 7:00 PM (EST)

Paivilee is committed to delivering exceptional service from checkout to doorstep.