Payment Methods

Last Updated: August 22, 2026

At Paivilee, we want checkout to be simple, secure, and convenient. This Payment Methods Policy explains the payment options available when purchasing our Maxi Dresses, Evening Dresses, and Casual Dresses, how payments are processed, and what customers should know about payment authorization, order confirmation, refunds, and transaction security.

By placing an order with Paivilee, you agree to provide accurate payment and billing information and confirm that you are authorized to use the selected payment method.

1. Payment Methods at a Glance

Paivilee currently accepts the following payment method:

Payment options displayed during checkout may vary depending on availability, transaction conditions, and the customer's location.

2. PayPal

PayPal is an available payment option at Paivilee checkout.

When you select PayPal, you may be redirected to or connected with PayPal's secure payment environment to authorize your purchase.

Depending on your PayPal account and available funding sources, PayPal may allow you to complete the transaction using payment methods associated with your PayPal account.

Paivilee does not control PayPal's independent payment processing systems, policies, or account requirements.

For information about PayPal accounts, payment processing, or transaction policies, customers should review PayPal's applicable terms and policies.

3. Secure Payment Processing

Payment transactions are processed using payment technology designed to protect transaction information during checkout.

Paivilee takes reasonable measures to maintain a secure shopping environment. However, no internet-based payment system can be guaranteed to be completely secure.

Customers should:

• Use a secure internet connection when making purchases.
• Keep account credentials confidential.
• Avoid sharing payment information through email or unsecured messaging.
• Verify that the order amount is correct before completing checkout.
• Contact Paivilee promptly if they notice an issue with an order or payment.

4. Payment Authorization

When you submit an order, the selected payment provider may verify and authorize the transaction.

An order may not be successfully completed if:

• The payment method is declined.
• The payment authorization fails.
• The payment information is incomplete.
• The payment provider identifies a transaction issue.
• The billing information does not match required verification information.
• The transaction is flagged for additional security review.
• The selected payment method is temporarily unavailable.

If payment authorization cannot be completed, Paivilee may be unable to process the order.

5. Accurate Billing Information

Customers are responsible for providing accurate billing and payment information.

Depending on the payment method, this may include:

• Full name
• Billing address
• Email address
• Payment account information
• Other information required by the payment provider

Incorrect billing information may result in a declined or delayed transaction.

If your payment does not go through, verify your information and try again using the available payment option shown at checkout.

6. Order Confirmation

After a successful purchase, Paivilee may send an order confirmation to the email address provided during checkout.

An order confirmation generally includes information such as:

• Order number
• Products purchased
• Quantity
• Order total
• Shipping information
• Payment-related confirmation

Receiving an order confirmation indicates that Paivilee received your order information. In certain circumstances, an order may still require additional review before fulfillment.

If you do not receive an expected confirmation, please contact support@paivilee.com.

7. Currency

Paivilee's prices are generally displayed in U.S. Dollars (USD).

If your payment account uses another currency, your bank, card issuer, or payment provider may convert the transaction according to its applicable exchange rate and policies.

Paivilee does not control exchange rates, foreign transaction fees, or currency conversion charges imposed by financial institutions or payment providers.

8. Payment Security and Personal Information

Paivilee takes reasonable steps to protect customer information associated with transactions.

Payment information may be processed by third-party payment providers that maintain their own security systems and privacy practices.

Paivilee does not request customers to send complete payment credentials, passwords, or sensitive financial information through ordinary email.

For your security, never send complete payment card details or PayPal account credentials to support@paivilee.com.

9. Payment Issues

If you experience a payment issue during checkout, first verify that:

• Your payment information is accurate.
• Your billing information is correct.
• Your payment account is active.
• The selected payment method is available.
• Your payment provider has not declined the transaction.

If the issue continues, you may need to contact the applicable payment provider.

For questions regarding an order placed with Paivilee, contact:

support@paivilee.com

10. Duplicate Payment Concerns

If you believe you were charged more than once for the same order, please contact Paivilee as soon as possible.

Provide:

• Order number
• Name used during checkout
• Email address
• Description of the payment issue
• Relevant transaction information that does not expose sensitive payment credentials

We will review the order information and determine whether the transaction appears to have been duplicated.

Customers should not send complete card numbers, security codes, passwords, or PayPal login credentials by email.

11. Failed or Declined Payments

A failed payment does not necessarily mean that an order has been successfully placed.

If a payment is declined, the order may not be completed or may remain unpaid until an authorized payment is received.

Possible reasons for a declined transaction include:

• Incorrect payment information
• Insufficient available funds
• Payment provider restrictions
• Security verification
• Billing information mismatch
• Temporary technical issues
• Account restrictions

Paivilee cannot override a payment provider's authorization decision.

12. Refunds

Eligible refunds are processed according to Paivilee's Return & Refund Policy.

For an approved return, refunds are generally processed within up to 12 business days after the returned merchandise has been received and approved.

After Paivilee processes a refund, the payment provider or financial institution may require additional time before the funds appear in the customer's account.

13. Cancellation Refunds

If an order is successfully canceled before shipment and a refund is applicable, the refund will generally be issued to the original payment method.

Cancellation requests should be submitted as soon as possible because orders may enter processing shortly after purchase.

Once an order has been shipped, cancellation may no longer be possible and the standard return process may apply.

For cancellation assistance, contact support@paivilee.com.

14. Refunds to the Original Payment Method

For security and transaction-record purposes, Paivilee generally issues refunds to the original payment method used for the purchase.

We generally cannot redirect a refund to an unrelated payment account or another person's account.

If the original payment method is no longer available, contact customer support so that we can review the circumstances and determine whether another resolution is possible.

15. Payment and Order Fraud Prevention

Paivilee may use reasonable security and fraud-prevention measures to protect customers and the business.

Transactions may be reviewed for unusual activity, including circumstances involving:

• Suspicious order patterns
• Unusual transaction activity
• Inconsistent billing information
• Repeated payment failures
• Potential unauthorized transactions

If additional verification is reasonably necessary, Paivilee may contact the customer using the information provided with the order.

We reserve the right to decline or cancel transactions that we reasonably believe may involve fraud, unauthorized activity, or other security concerns, subject to applicable law.

16. Third-Party Payment Providers

Payment providers operate independently from Paivilee and may have their own:

• Terms of service
• Privacy policies
• Security practices
• Transaction limits
• Authorization procedures
• Refund procedures

When you use a third-party payment service, your interaction with that provider may also be governed by its applicable policies.

Paivilee is not responsible for independent payment-provider outages, account restrictions, authorization decisions, or other services outside our reasonable control.

17. Pricing and Final Order Total

The total amount payable for an order is displayed during checkout before the transaction is completed.

The order total may include applicable product prices and shipping charges.

Paivilee's standard shipping charge is currently:

Customers should review the final checkout total before submitting payment.

If a pricing or technical error is discovered, Paivilee reserves the right to correct the error and, where applicable, contact the customer regarding the affected order.

18. Payment Information and Privacy

Information associated with your payment and transaction may be handled according to our Privacy Policy.

Paivilee may retain certain transaction records when reasonably necessary for:

• Order management
• Customer support
• Accounting
• Fraud prevention
• Legal compliance
• Refund processing
• Dispute resolution

For more information about how personal information is handled, please review our Privacy Policy.

19. Customer Support

If you have questions about a payment, order charge, refund, or transaction, contact Paivilee's customer support team.

Paivilee Customer Support

Email: support@paivilee.com
Support Hours: 8:00 AM–7:00 PM EST
Days: Monday–Saturday

When contacting us about a payment-related issue, please provide your order number and relevant transaction details. Do not include complete payment card numbers, security codes, passwords, or PayPal login credentials.

20. Policy Updates

Paivilee may update this Payment Methods Policy when payment options, processing procedures, security practices, or business operations change.

Any revised version will be published on this page with an updated "Last Updated" date.

Customers are encouraged to review the current policy before completing a purchase.

21. Contact Paivilee

If you need assistance with payment methods, an order charge, payment authorization, cancellation refund, or another transaction-related question, please contact us.

Paivilee
Email: support@paivilee.com
Support Hours: 8:00 AM–7:00 PM EST
Days: Monday–Saturday

We aim to provide a straightforward and secure checkout experience and are available to assist customers with payment-related questions throughout the ordering process.