Privacy Policy

Last Updated: August 22, 2026

At Paivilee, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or otherwise interact with our online store.

This policy describes the types of information we may collect, how we use it, when it may be shared, how we protect it, and the choices that may be available to you.

By using the Paivilee website, you acknowledge the practices described in this Privacy Policy.

1. About Paivilee

Paivilee is an online fashion retailer offering women's clothing, including:

• Maxi Dresses
• Evening Dresses
• Casual Dresses

For questions about this Privacy Policy or the handling of your personal information, you can contact us at:

Paivilee
Email: support@paivilee.com
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

2. Information We Collect

We may collect different categories of information depending on how you interact with Paivilee.

The information we collect may include:

We collect information only as reasonably necessary for legitimate business, operational, transactional, security, and customer-service purposes.

3. Information You Provide Directly

You may provide personal information directly when you:

• Create or use an account.
• Place an order.
• Complete checkout.
• Enter a shipping address.
• Contact customer support.
• Request a return or refund.
• Subscribe to communications.
• Submit a review or other content where available.
• Participate in a promotion.
• Complete a form on our website.

The specific information requested may vary depending on the action you take.

For example, placing an order generally requires information necessary to process payment, fulfill the purchase, and deliver the products to you.

4. Information Collected Automatically

When you visit the Paivilee website, certain technical and usage information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• General website interaction information
• Date and time of access
• Technical error information

This information helps us understand website performance, identify technical problems, improve functionality, maintain security, and provide a better shopping experience.

5. Cookies and Similar Technologies

Paivilee may use cookies and similar technologies to support website functionality and understand how visitors interact with our website.

Cookies are small data files that may be stored on your device when you visit a website.

We may use cookies for purposes such as:

• Maintaining shopping cart functionality.
• Remembering website preferences.
• Supporting account functionality.
• Understanding website traffic.
• Improving website performance.
• Detecting security issues.
• Measuring the effectiveness of website features.
• Supporting relevant advertising or marketing activities where applicable.

Some cookies may be necessary for the website to operate properly, while others may support analytics or other optional functions.

Depending on your browser and location, you may be able to control or disable certain cookies through your browser settings or available cookie-management tools.

Disabling certain cookies may affect website functionality.

6. How We Use Personal Information

Paivilee may use personal information for legitimate business purposes, including:

• Processing and fulfilling orders.
• Processing payments.
• Delivering purchased products.
• Providing order confirmations.
• Sending shipping and tracking information.
• Managing returns and refunds.
• Responding to customer inquiries.
• Providing customer support.
• Maintaining customer records.
• Improving products and website functionality.
• Detecting and preventing fraud.
• Protecting website security.
• Troubleshooting technical issues.
• Communicating important service information.
• Managing promotions where applicable.
• Understanding website usage and performance.
• Complying with legal obligations.

We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless otherwise permitted or required by law.

7. Order and Transaction Information

When you place an order with Paivilee, we collect information necessary to complete the transaction.

This may include your:

• Name
• Email address
• Shipping address
• Billing information
• Order details
• Payment-related information
• Contact information

This information enables us to process your purchase, arrange delivery, communicate order updates, and provide customer support.

We may retain transaction records for legitimate business, accounting, tax, legal, fraud-prevention, and customer-service purposes.

8. Payment Information

Payments may be processed through third-party payment providers.

When you complete a purchase, payment information may be transmitted directly to the applicable payment processor for authorization and processing.

Paivilee does not need to receive or store complete payment card information when the payment provider handles that information directly.

Payment processors may independently process information according to their own privacy policies and applicable legal requirements.

For your security, never send complete payment card numbers, passwords, or other sensitive payment credentials to Paivilee through ordinary email or other unsecured communication channels.

9. Shipping Information

To fulfill an order, we may need to provide relevant customer information to shipping and delivery providers.

This may include:

• Recipient name
• Shipping address
• Contact information when necessary
• Order or shipment information

Paivilee may use delivery providers such as:

• USPS
• UPS
• FedEx

This information is used to transport and deliver your order and, when applicable, provide shipment tracking.

10. Customer Support Communications

When you contact Paivilee, we may collect information contained in your communication.

For example, customer support records may include:

• Your name
• Email address
• Order number
• Description of your request
• Return or refund information
• Shipping information
• Other details you voluntarily provide

We use this information to respond to your request, investigate issues, provide customer service, and maintain appropriate records of customer interactions.

Our customer support contact is:

support@paivilee.com

Support hours are 8:00 AM – 7:00 PM EST, Monday – Saturday.

11. Information Sharing

Paivilee may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to customers.

These parties may include:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• E-commerce technology providers
• Analytics providers
• Email service providers
• Customer support platforms
• Fraud-prevention providers
• Security service providers
• Professional advisors
• Other service providers acting on our behalf

Service providers are expected to use information only for appropriate business purposes and according to applicable contractual or legal requirements.

12. Legal and Security Disclosures

Paivilee may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law.
• Respond to a lawful request.
• Protect our legal rights.
• Enforce our Terms of Service.
• Investigate suspected fraud.
• Prevent security threats.
• Protect customers or other individuals.
• Respond to legal proceedings.
• Protect the security and integrity of our website.

We may also disclose information when otherwise permitted or required by applicable law.

13. Business Transfers

If Paivilee is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy proceeding, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any transfer will remain subject to applicable privacy obligations.

14. Data Retention

Paivilee retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on:

• The nature of the information.
• The purpose for which it was collected.
• The customer's relationship with Paivilee.
• Transaction and accounting requirements.
• Legal or regulatory obligations.
• Fraud-prevention and security needs.
• Dispute-resolution requirements.

When personal information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of where appropriate.

15. Data Security

Paivilee takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include access controls, system monitoring, secure technology, and other safeguards appropriate to the nature of the information.

However, no online system, website, database, or electronic transmission can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their own information, including using secure devices and avoiding the transmission of sensitive information through unsecured channels.

16. Your Choices

Depending on your location and applicable law, you may have certain rights or choices regarding your personal information.

These may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing.
• Request a copy of certain information.
• Withdraw consent where processing is based on consent.
• Manage certain marketing communications.
• Exercise applicable privacy rights without unlawful discrimination.

The availability of these rights may vary depending on applicable law and your circumstances.

17. Marketing Communications

If you voluntarily subscribe to promotional communications from Paivilee, we may send information about products, promotions, collections, or other relevant updates.

You may unsubscribe from promotional emails by using the unsubscribe option included in the applicable communication.

Even if you opt out of promotional communications, we may still send transactional or service-related communications that are necessary to fulfill an order or provide important information.

Examples include:

• Order confirmations
• Shipping notifications
• Tracking information
• Return or refund communications
• Important account notifications
• Customer service responses

18. Children's Privacy

Paivilee's website is intended for a general shopping audience and is not knowingly designed to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable requirements, please contact support@paivilee.com.

If we become aware that we have collected information that should not have been collected from a child, we will take reasonable steps to address the situation in accordance with applicable law.

19. Third-Party Websites and Services

The Paivilee website may contain links to third-party websites, payment services, shipping resources, social media platforms, or other external services.

When you access a third-party website or service, that provider may collect and process information according to its own privacy policy.

Paivilee does not control the privacy practices of independent third parties.

We encourage customers to review the privacy policies of external services before providing personal information through them.

20. Analytics and Website Performance

Paivilee may use analytics and similar technologies to understand how visitors interact with our website.

This information can help us:

• Identify frequently visited pages.
• Understand website navigation.
• Detect technical issues.
• Improve page performance.
• Evaluate website features.
• Understand general shopping behavior.
• Improve the overall customer experience.

Analytics information may be collected in aggregated or otherwise appropriately managed forms depending on the service used.

21. Fraud Prevention and Security Monitoring

We may process technical, transaction, and order-related information to help detect suspicious activity and protect our customers and business.

Fraud-prevention activities may include reviewing:

• Order information
• Payment-related signals
• Device information
• IP address
• Account activity
• Shipping information
• Unusual transaction patterns

These measures help us identify potentially unauthorized or fraudulent activity and protect the integrity of the shopping platform.

22. International Data Transfers

Depending on where our service providers and technology systems are located, personal information may be processed or stored in countries other than the country in which you live.

Where applicable, Paivilee will take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.

23. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights regarding personal information, subject to applicable legal exceptions.

Depending on the circumstances, these rights may include requesting information about the categories of personal information collected, requesting access to or deletion of certain personal information, and exercising other rights provided under applicable California privacy laws.

To submit a privacy request, contact:

support@paivilee.com

We may need to verify your identity before completing certain requests to help protect customer information from unauthorized access.

24. Other Regional Privacy Rights

Residents of other jurisdictions may have additional privacy rights under applicable local laws.

Depending on your location, these rights may include access, correction, deletion, objection, restriction, portability, or other rights concerning personal information.

If you would like to exercise a privacy right, contact support@paivilee.com and describe your request.

We will review requests according to applicable law.

25. Identity Verification

To protect personal information, Paivilee may need to verify the identity of an individual submitting a privacy request.

The verification process may require information reasonably necessary to confirm that the request is associated with the appropriate customer or account.

We will not request unnecessary sensitive information solely for identity verification.

If we cannot reasonably verify a request, we may be unable to complete it.

26. Cookies and Browser Controls

Most web browsers provide settings that allow users to control cookies.

Depending on your browser, you may be able to:

• Block certain cookies.
• Delete existing cookies.
• Receive notifications before cookies are stored.
• Configure preferences for specific websites.

Please note that disabling certain cookies may affect shopping cart functionality, account features, checkout processes, or other website functions.

27. Do Not Track Signals

Some browsers and devices offer "Do Not Track" settings.

Because there is currently no universally consistent technical standard for interpreting every such signal, Paivilee may not respond to all browser-based Do Not Track signals in the same manner.

Where applicable, privacy choices may instead be managed through available website controls, browser settings, or applicable legal rights.

28. Changes to This Privacy Policy

Paivilee may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, legal requirements, or privacy procedures.

When changes are made, the updated policy will be posted on this page and the "Last Updated" date will be revised.

We encourage customers to review this Privacy Policy periodically to remain informed about how personal information is handled.

29. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.

Paivilee
Email: support@paivilee.com
Support Hours: 8:00 AM – 7:00 PM EST
Days: Monday – Saturday

When contacting us about a privacy request, please provide enough information for us to understand and appropriately process your request, while avoiding unnecessary disclosure of sensitive information.

Paivilee is committed to handling customer information responsibly and maintaining a transparent approach to privacy as you browse, shop, and interact with our website.